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Company Thomson Reuters
Website www.thomsonreuters.com
Eligibility
Any Graduate
Experience
0 - 3 yrs
Location
New Delhi
Job Role
Sales
Support Executive
JOB SUMMARY:
Company Profile:
Thomson Reuters business, is the global
leader in legal outsourcing services. Pangea3’s awards
and industry recognition include: ·Recognized as LPO
of the Year for 2009, 2010, 2011, 2012 and 2013 by the India
Business Law Journal ·Recognized as Best Legal Process
Outsourcing Provider 2011 & 2012 by the New York Law Journal
·Awarded LPO of the Year by India Business Law Journal
for the last three years in a row (2009-2011) ·#1 LPO
in the Black Book of Outsourcing ·Recipient of Excellence
in Outsourcing award from Frost & Sullivan; and ·Recognized
as the best managed company by Inc. Magazine
Job Responsibilities:
1. Contact corporate, advocates etc
through phone
2. Deliver prepared sales scripts to persuade potential customers
for a meeting or demonstration of the product
3. Describe products and services
4. Respond to questions
5. Obtain customer information
6. Obtain possible customer leads
7. Data entry and maintenance of customer/potential customer
data bases
8. Follow up on initial contacts
9. Maintain records of telephonic interactions, orders closed
and accounts database
10. Prior work experience in legal industry, may be with a
law Book publisher or competitors or worked for a law firm
marketing profile, that will add value and easily learn about
our products and segments.
Required Skills:
1. Basic Computer knowledge
2. Good verbal and written communication skills (FLUENCY OVER
SPOKEN ENGLISH & HINDI)
3. Ability to comprehend, capture as well as interpret basic
customer information
4. Ability to manage difficult customer situations, to respond
promptly to the needs of the customer
5. Team Player
6. A sound knowledge of telephone etiquette
7. Knowledge of Sales & customer service principles and
practices
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