Please click one of the buttons below to read Full Details and Apply
Company
HP
Website
www.hp.com
Eligibility
B.E/B.Tech/BSc
Experience
0 - 3 yrs
Location Karnataka-Bangalore
Job Role
IT Ops/Support
Analyst
JOB SUMMARY:
Company profile :
Hewlett-Packard Company , commonly referred
to as HP, is an American multinational information technology corporation
headquartered in Palo Alto, California, USA. The company was founded
in a one-car garage in Palo Alto by Bill Hewlett and Dave Packard.
Now it is one of the world's largest information technology companies,
operating in nearly every country.
Job Description:
1. Performs basic analysis of functional or
service requirements.
2. Implements end-user or enterprise infrastructure or services as
prepared by more senior engineers.
3. Provides end user and routine or basic support of enterprise platforms
and services.
4. Monitors the environment and resolves issues utilizing available
knowledge reference documentation.
5. Monitors production schedules and ensures production jobs complete
successfully without issues.
6. Ensures complete and timely hand-off of incidents to other support
teams as appropriate.
7. Assists with enterprise-wide system maintenance and change implementation.
8. Performs work assigned by others. Accountable for own work.
Candidate Profile:
1. Bachelor’s degree in Management Information
Systems / Computer Science or equivalent experience and a minimum
of 0-3 years of related experience.
2. May include highly experienced individuals performing entry-level
equivalent work who are non-degreed or degreed in an unrelated field.
Skills:
1. Good verbal and written communications
skills.
2. Understanding and working knowledge of infrastructure environments
(e.g. operating system, security, network, voice, end user and server
related applications).
3. Understanding and working knowledge of business Information Technology
(IT) applications (e.g. supply chain, customer relationship mgmt,
Human Resources (HR), finance).
4. Experience with monitoring and reacting to system events and end
user / business requests.
5. Knowledge and experience with Information Technology Infrastructure
Library (ITIL) reference model.
6. Good initiative, problem solving, priority setting, and collaboration
skills.
7. Basic organizational and analytical skills.
|
|
Tweet |
|
Sponsored Links:
0 comments:
Post a Comment