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Company
Sabre
Website
www.sabre.com
Eligibility
Any Degree
Experience
1 yr
Location Bangalore
Job Role
Software Development
Associate
JOB SUMMARY:
Company Profile :
Sabre is a global technology company serving
the world's largest industry - travel and tourism. We create innovative
technologies used by more than a billion people around the world to
plan, book and experience their travel at a time and price that’s
right for them. As each of these people set their lives in motion
daily across the globe, we are diligently working behind the scenes
to make the world a better place, one journey at a time. We proudly
power the travel industry, and give back to the communities we live
and work in.
Job Description:
1. Under direct supervision, responsible for
responding to routine customer inquiries regarding products.
2. Analyzes problems using diagnostic tools to identify problem area(s)
and recommend corrective action.
3. Recommends solutions to customer application questions.
4. Maintains log of problems so that recurring problems can be reported
to product development.
5. Follows-up and escalates unresolved problems to ensure resolution
is accomplished and tracks calls to identify trends and provide feedback
to internal departments and to customers.
Candidate Profile:
1. Candidate should possess any degree from
a recognized university
2. Proficient computer software skills.
3. Minimum 1 year related experience.
4. Good written and verbal communication skills;
5. Candidates should have ability to handle multiple projects simultaneously
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