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Company
Barracuda
WebSite www.barracuda.com
Eligibility
Bachelor’s degree
Experience
Freshers
Location
Bangalore
Job Role
Technical Solutions Engineer
JOB SUMMARY:
Company Profile:
Barracuda Networks, Inc. offers industry-leading solutions designed to solve mainstream IT problems – efficiently and cost effectively – while maintaining a level of customer support and satisfaction second to none. Our products span three distinct markets, including: 1) content security, 2) networking and application delivery, as well as 3) data storage, protection and disaster recovery.
Job Description:
Candidate Profile:
1. Will be supporting following Barracuda line of products.
2. Web Application firewall, Load Balancer and Link Balancer.
3. Will be owning up customer reported issues and working on them until the issue is resolved.
4. Will be responsible for escalating cases to development (if required) and following up.
5. Good knowledge about network/application security.
6. In depth knowledge on TCP/IP, HTTP, HTTPS and FTP
Skills:
1. Will be on both phone and email support.
2. Should be ready to work in 24/7 environment.
3. Good Comunicator
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