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Company
IBM India Pvt. Ltd.
Website
www.ibm.com
Eligibility
BE/BTech/ME/MTech/MCA/MBA/Diploma
Experience
Freshers - 2013 & 2014 Batch
Location Hyderabad
Job Role
Fresher
JOB SUMMARY:
Comapny profile :
IBM is a global technology and innovation
company headquartered in Armonk, NY. It is the largest technology
and consulting employer in the world, with more than 400,000 employees
serving clients in 170 countries. IBM offers a wide range of technology
and consulting services; a broad portfolio of software development
and systems management; and the world's most advanced servers and
supercomputers. Utilizing its business consulting, technology and
R&D expertise, IBM helps clients become "smarter" as
the planet becomes more digitally interconnected. IBM invests more
than $6 billion a year in R&D, just completing its 18th year of
patent leadership.
Job Description:
1. Providing Voice support to Internal End
Users and External Commercial Account End Users across North America,
EMEA & AP.
2. The job will require you to handle inbound calls / emails / chats
regarding technical issues for end users.
3. Perform problem cause analysis.
4. Resolve routine customer problem
5. Ability to Identify Opportunity & Implement Process Improvements
6. Has technical experience and skills in the areas of problem determination,
creativity and analysis.
Candidate Profile:
1. Candidate should possess B.E/B.Tech/M.E/M.Tech/MCA/MBA
or any other graduate from a recognised university
2. Strong computer skills required
3. Proficient in network connectivity troubleshooting, TCP/IP, Dial-up,
Token Ring, Ethernet, LAN/WAN
4. Excellent oral and written communication skills.
5. Excellent customer service orientation
6. Skilled in commercially standard software applications and major
desktop operating systems.
Please ensure to carry the below mentioned
documents for registration: (Mandatory)
1. Candidate profile - 2
2. Photo copy of all the mark sheets, Provisional Degree Certificates/
Degree Certificates (without fail)
3. Photo ID Card (Driving License / Passport / Voter ID card / College
ID proof )
4. Passport Size Photo - 4
Note:
NO REGISTRATION FEE
Spot Registrations are also available
Candidates can
register for this drive on or before 25
April 2013 and walk-in to the following venue on 28th
April 2014 at 8.30 a.m.
Venue Details:
Sphoorthy Engineering College,
Nadergul Village, Near Vanasthalipuram,
Sagar Road, Saroornagar Mandal,
Hyderabad.
Pincode: 501510
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