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Company
Ernst & Young
Website
www.ey.com
Eligibility
Any
Graduate
Experience
0 - 1.6 yrs
Location Bangalore
Job Role
Customer Support Associate
JOB SUMMARY:
Comapny profile:
EY is a global leader in assurance, tax, transaction
and advisory services. The insights and quality services we deliver
help build trust and confidence in the capital markets and in economies
the world over. We develop outstanding leaders who team to deliver
on our promises to all of our stakeholders. The organization operates
as a network of member firms which are separate legal entities in
individual countries. It has 167,000 employees and more than 700 offices
in more than 140 countries.In so doing, we play a critical role in
building a better working world for our people, for our clients and
for our communities.
Job Description:
The main objective of the role is to resolve
queries related to Finance and Accounts (F&A) by handling inbound
calls and emails coming from internal customers and also Ernst &
Young vendors.
Responsibilities:
1. CSR is expected to provide call/email support
for time and expense, accounts receivable, accounts payable, general
ledger, engagement maintenance and reporting inquiries
2. CSR is expected to co-ordinate with all the departments and resolve
the customer query
3. Provide feedback and share best practice across different departments
Candidate Profile:
1. Any Graduate
2. 0-18 months of experience
3. Excellent communication skills (written and spoken)
4. Flair for Customer Service
5. Willingness to work in shift
6. Analytical frame of mind
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